Frequently Asked Questions
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Standard Counselling Sessions = $220 per 50-60 minute standard session.
NDIS Funded Psychology Sessions = $222.99 per 50-60 minute standard session
Letters and Other Statements = Short letters or statements requiring less than 5 minutes to complete can be provided without charge in most circumstances.
Requests for more detailed letters or statements will be billed on a pro rata bases, in line with the standard hourly consultation fee.
Please note, we can not provided letters or statements regarding legal/forensic matters.
Full payment for services is required on the day of your appointment.
Please note that we do not provide bulk bill services or accept concession/health-care, TAC or veteran affairs cards.
Services are GST-free unless otherwise specified.
Please note that all our fees are significantly less than the Australian Psychological Society Schedule of Recommended Fees which are $311 for standard sessions.
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Cost of assessments vary based on the nature and complexity of the assessment.
Please visit the assessments information page for more.
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In most cases, yes, we provide services to clients with a Medicare Mental Health Care Plan (MHCP) or GP referral.
If you have a MHCP, you may be eligible for a Medicare rebate on up to 10 sessions per calendar year. As of July 1 2024, the rebate is $96.65 per 50 minute psychology session.
Please Note: You do not need a GP referral or MHCP to see a psychologist in Australia. You may elect to access services at Palm Tree Psychology privately.
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Clients with self-managed NDIS plans are able to flexibly access services of their choosing to address their plan goals; therefore some services at Palm Tree Psychology may be accessed.
Clients with plan-managed NDIS plans may be able to access psychology services to address their plan goals.
Palm Tree Psychology is not a registered NDIS/NDIA provider. Given this, clients with NDIA-managed funding can not use their funding to access our services at this stage. These clients may be eligible for a MHCP or they may access our services privately.
Please email us for more information and to clarify how we can support you.
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Cancellation within 48 - 12 hours of your appointment time will incur a cancelation fee of 50% of the service fee. Cancelation within 12 hours of your appointment time will incur a cancelation fee of 100% of the service fee. Failure to attend your appointment will incur a no-show fee of 100% of the service fee.
Invoices must be paid in full prior to your next scheduled appointment going ahead.
Clients are sent a reminder txt message about their upcoming appointment 3 days in advance.
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Please contact us via email for all enquiries about appointments and services.
Have another question?
Please do not hesitate to contact us with any further questions or queries.